Choosing The Right Commercial Collection Agency

by Steve Austin

In the cut-throat world of collecting debt, commercial collection agencies usually employ their own means in trying to get debtors to fulfill their financial responsibilities. And since these commercial collection agencies provide service to businesses that are always in need of cash flow (what business doesnt?), efficient commercial collection agencies are the ones who reap the most.

Here are some factors and tips to consider in selecting the right commercial collection agency for your business needs:

Results. This is the most important thing in a result-oriented business. The first requirement that you should set is that the commercial collection agency has a good reputation of getting the job done, which is collecting payments from your debtors.

Do not let the cost of the commercial collection agency distort your overall view. Some commercial collection agencies have very minimal charges, but you should first look at their track record and their overall capabilities. Why pay a small amount for an commercial collection agency that would get the job done for a longer and grueling period?

The commercial collection agency should have a good track record when it comes to prompt and accurate reporting of their collection efforts and actual payments from debtors. The one you should do business with are those people who can be as transparent with you as possible.

The commercial collection agency should at least have computerized means of conducting their business because some software and programs can help eliminate repetitive processes, thus making the agency efficient.

The commercial collection agency should have or be able to get you a quality lawyer to handle negotiations for you, in case it is needed.

Try to encourage regular meetings wherein you and the representatives of the commercial collection agency will be able to reconcile goals, expectations, and processes of both companies. Commercial collection agencies that are amenable to this feedback process should be given due consideration.

Steve Austin is a regular contributor to Let No Debt Remain Outstanding (

commercial collection agencies